Privacy

Privacy Policy

We do not capture or store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via e-mail or by enquiring about or ordering any of our services and products. In these latter cases, the personal information you give us is used exclusively by us to provide you with current and future information about our services and products. We do not pass any of your personal data to outside organisations and/or individuals, except with your express consent.

Data Protection Notice

You have a right to know about the personal information we hold about you. You also have a right to have your data corrected or deleted.

Any personal information collected from this website will be used in accordance with the Data Protection Act 1998. We have taken appropriate measures to keep users' personal information secure. Any disclosures of information will be made only with your permission. We may from time to time use your name and e-mail address to contact you with information about future offers and promotions.

Please address all your requests and/or queries about our data protection to:
Jane Heaton
Jane Heaton Associates
16 Millview
Blockley
Moreton in Marsh
Gloucestershire
GL56 9AZ
jane.heaton@janeheatonassociates.com
01386 701944

Cookies policy (information our website collects from you)

What is a cookie?

Cookies are used to improve your experience on the web by e.g. remembering your passwords, enabling you to set the size of text, or making it easy to add items to a shopping cart. Analytics cookies which track your behaviour across a site without identifying you in anyway are collected to help website owners understand what works well on the site and what could be improved.

Cookies are small text files that are stored on the hard drive of your computer / device so that when you visit a site again it remembers whether you have been there before and what your preferences were. Some cookies are only temporary and are deleted at the point you close your browser. Other cookies are stored for longer. Some cookies are designed to track your behaviour and remember what you have been searching for or looking at online in order to be able to tailor specific content to you when you visit the site again.  The International Chamber of Commerce (ICC) has produced a guide for website owners (ICC UK Cookie guide) about the use of cookies and this site adheres to the guidance provided by them.

Types of Cookie? as deifined by the ICC Cookie guide

Category 1: strictly necessary cookies:

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Category 2: performance cookies:

PHPSESSIDGenerated by PHP and is required to maintain sessions within the website1__utmaGenerated by Google Analytics, the analytics system installed on the website.2__utmbGenerated by Google Analytics, the analytics system installed on the website.2__utmcGenerated by Google Analytics, the analytics system installed on the website.2__utbzGenerated by Google Analytics, the analytics system installed on the website.2VISITOR_INFO1_LIVE   Generated by YouTube, required to play videos on the website.3PREFGenerated by YouTube, required to play videos on the website.3use_hitboxGenerated by YouTube, required to play videos on the website.3

How can I prevent cookies from being set?

You can edit the preferences within your browser to prevent cookies being set.  For help on doing this visit the help or tools section of your browser software.  Note that if you do this it may limit the functionality of the website and you may not have access to the full features of the site.

How can I remove cookies from my device?

The method for removing cookies depends on which browser you are using. A useful starting point for this is either to search online for "How to remove cookies from [insert your browser] ..." and insert your browser or you can take a look at: http://www.wikihow.com/Clear-Your-Browser's-Cookies